Manchester IT Support - Hands-On Computer Solutions Ltd

Customer Focused Business IT Support

IT is at the heart of any business, and we know how important it is to have reliable IT support from a company you can trust.

Our high quality IT services offer solutions for small and medium businesses across the North West. Constant communication with our Microsoft Certified technicians provides the equivalent, if not better, support of an in house team, but for a fraction of the cost.

You don’t need to understand the technical jargon and we don’t need fancy phrases. We’ll manage your IT support, saving you time, money and improving the efficiency of your business.

What’s included with our IT support contract?

Unlimited telephone and remote support
Unrestricted hardware and software support
Unlimited local on site support
FREE initial IT audit
Dedicated IT Manager
24/7 Network Monitoring
Pro-active Maintenance
No Call Centres
Rolling 30 Day Contracts

What makes us different?

Our technicians are always on hand to help. We fit all replacement hardware for free, whether we’ve supplied it or not. Out speedy support will minimise downtime, but we don’t put a limit on our time spent on site. Our aim is to get you back up and running as quickly as possible.

We’ll monitor your systems 24/7. Our daily backup checks ensure your IT solutions are running smoothly and your antivirus software is keeping your systems protected.

Each customer is allocated a dedicated Microsoft certified technician who knows the ins and outs of your business. We pride ourselves on excellent customer service, which means you’ll be greeted with the same friendly face 95% of the time.

We’ll carry out a free audit of your IT system which allows us to tailor solutions to suit you and your business. It means we can maximise the cost effectiveness of your support package and really understand your needs.

We’re so confident in our IT support service that we don’t need to tie you into any long term contracts. If you’re not completely satisfied at any time, we provide you with the opportunity to cancel your contract with just 30 days notice.

We recognise that all our customers are different and you want the most cost-effective solutions to suit your business. That’s why we tailor our services and ensure there’s never any hidden charges. We minimise your costs, while improving your support.

Call us today to discuss your needs – 0161 761 2389

Excellent, friendly and cost beneficial – we would have no hesitation in recommending Hands-On to anyone who requires local, quality IT support.

SPM Instrument

Our latest project has been an upgrade of servers in 3 locations and we were particularly impressed with how quickly and smoothly this went with practically no downtime at all.

Yates & Suddell